Privacy Policy
Bay Insurance Brokers Ltd and its subsidiaries Bay Insurance Thames Ltd and Bay Premium Funding Ltd, will collect and hold personal information that you provide, or that you authorise us to obtain from other sources, in accordance with the Privacy Act 2020.
Any such information that we request from you will be used pursuant to the provision of our services including providing you with financial advice, arranging insurance, premium funding, and claims management. We only collect personal information that is necessary to carry out our functions.
If you do not provide the information sought by us, it may affect our ability to provide you with, and administer our products and/or services.
You are responsible for supplying us with all relevant information on a timely basis including all information and facts which may be material to an insurer’s assessment of a claim or a risk for which you have asked us to arrange insurance cover.
If you fail to disclose or misrepresent any relevant information, this could invalidate your policy and mean that any claims under the policy may not be paid to you.
How do we hold and protect your information?
We strive to maintain the reliability, accuracy, completeness and currency of the personal information we hold and to protect its privacy and security. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. We hold the information we collect from you as scanned documents on our data system.
In order to keep your information safe, our data system is held in a centrally hosted, off-site cloud based system, with firewalls, restricted access and two factor multi-authentication security, so that our data cannot be accessed from computers outside of our own network.
Any hard copy with identifiable client information is disposed of via a sealed confidential document destruction service once electronically saved.
Will we disclose the information we collect to anyone?
It may be necessary for us to pass your personal information on to insurers, reinsurers and other product or service providers. Some of these third parties may be located outside New Zealand and may not be subject to data protection laws comparable to those in New Zealand. You agree to such disclosure. You also agree to obtain any prior consents necessary under the Privacy Act 2020, from those individuals whose confidential information you disclose to us.
We do not sell, trade, or rent your personal information to others. We may need to provide your information to contractors who supply services to us, e.g. to handle mailings on our behalf, or to other companies in the event of a corporate sale, merger, reorganisation, dissolution or similar event. However, we will do our best to ensure that they protect your information in the same way that we do. We may provide your information to others if we are required to do so by law or under unusual circumstances which the Privacy Act permits.
How can you check, update or change the information we are holding?
You have the right to access and correct any of your personal information that we hold. If you wish to access or correct your personal information, we have a dedicated Privacy Officer to whom you may address your requirements. We do not charge for receiving a request for access to personal information or for complying with a correction request.
The Privacy Officer
Bay Insurance Brokers Ltd
P O Box 124
Tauranga 3144
Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate. We do not charge for receiving a request for access to personal information or for complying with a correction request.
Your consent
By asking us to assist with your insurance needs, you consent to the collection and use of the information you have provided to us for the purposes described above.